What payment methods do you accept?

We accept credit/debit cards, bank transfers, and approved online payment gateways.

Is online payment secure?

Yes, all transactions are processed securely through trusted third-party payment gateways.

How do I return a product?

Contact us within 48 hours of receiving your order with photos or videos of the product. We will guide you through the return process.

Can I exchange an item?

Yes, if the item is eligible and in original condition. Replacement will depend on stock availability.

How can I avail special offers on products?

Special offers are available during promotions or when using specific discount codes at checkout. Keep an eye on our website and newsletter for updates.

Can I use multiple offers or discount codes at the same time?

No, only one offer or discount code can be applied per order unless stated otherwise.

How long will delivery take?

Standard delivery usually takes 3–7 working days depending on your location.

Can I track my shipment?

Yes, tracking details will be shared once the order is dispatched.

How can I contact customer care?

Reach us via email at info@homestylingdecor.com or WhatsApp/Phone at +0123 456 789.

What are your customer service hours?

Our support team is available Monday to Friday, 10:00 AM to 7:00 PM.

How can I track my order?

Once your order is confirmed, we will send a tracking link via email or WhatsApp so you can monitor its status.

Can I change or cancel my order after placing it?

Orders can only by modified or canceled within 24 hours of placing them. After that, we cannot guarantee changes.

How are items packaged?

All products are carefully packaged to prevent damage during shipping. Fragile items are given extra protection.

Can I request gift packaging?

Yes, gift packaging is available for select products. Please check at checkout.

What should I do if my product arrives damaged?

Contact us immediately within 48 hours of receiving your order with photo or video proof. We will guide you through a replacement or refund process.

Will I be charged for a replacement if my item is damaged during delivery?

No, replacements for damaged or defective items are completely free of cost.

Can I buy items in bulk?

Yes, contact us for bulk orders and special pricing options.

Are products available offline?

Currently, our products are available online only. Check our website for the latest collections.

How long does it take to receive a refund?

Refunds are processed within 5–10 working days after approval, depending on your bank or payment gateway.

Can I get a refund for change of mind?

No, refunds are only applicable for damaged, defective, or wrong items.